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Tuesday, October 3
 

6:30am PDT

Morning Walk Motif Hotel Lobby

7:30am PDT

Open Board Meeting Emerald 2 Registration Open Pioneer

8:00am PDT

Breakfast Emerald 1 Exhibit Hall Seattle Foyer

9:00am PDT

Expanding Service Management in Higher Ed: Doing It Right Seattle 1 Jetstream: A Cloud System Enabling Learning In Higher Education Communities Seattle 2 Scratching The Surface Of Windows Server 2016 And System Center Configuration Manager 2016 Seattle 3 The Student Levels Project Emerald 3

10:00am PDT

Networking Break & Exhibitor Hall Seattle Foyer

10:30am PDT

General Session Seattle Ballrooms

12:00pm PDT

Lunch Provided Emerald 1 & 2

1:15pm PDT

Any App, Any Device, Anywhere, Anytime Seattle 1 Intentional Transparency - How To Develop One Service Catalog For All IT Services Emerald 3 Leveraging The 24X7 Operations Center To Extend Help Desk Service Hours Seattle 2 You Know You Want To Read This - Communicating Effectively In Tech Support Seattle 3

2:30pm PDT

Poster Session Emerald 1 & 2

4:00pm PDT

Lightning Talks Emerald 3 Making A Help Desk Board Game Seattle 3 Management Of Carrying Pc Terminals And Initialization Of User Directory By Shifts For Students Seattle 2 Ready, Set, Google! Seattle 1

5:00pm PDT

Continuing The Conversation Seattle Foyer

7:30pm PDT

Awards Reception (Invite Only) TBA

9:00pm PDT

Hospitality Suite Belltown