SIGUCCS 2017 has ended

Create Your Own Event

SIGUCCS 2017

Wireless access SSID: SIGUCCS, Password: services

Brandon Hopkins

Aims Community College
Director, IT Service Center
Greeley, CO

I am the director of Aims' IT Service Center and topics I am interested in include KCS, ITIL, ITSMs, and Service Management. In my personal life, love my cats, my spouse and will talk about them all day long as well as my hobbies: College football, biking, racquetball, video games, and cars.

12:00pm PDT

Registration Open Pioneer

1:00pm PDT

IT Governance: A Hands-On Approach To Defining Policies And Process Seattle 2

6:00pm PDT

Welcome Reception & Coffee Mug Exchange Emerald 1

8:00am PDT

Breakfast Emerald 1

9:00am PDT

Opening Plenary - 'Apocalypse Deferred: Wreaking Order In The Service Environment Through Effective Leadership' Seattle Ballrooms

10:30am PDT

Networking Break & Exhibitor Hall Seattle Foyer

11:00am PDT

Automated Patch Management and Inventory Reporting - PDQ Seattle 1

12:00pm PDT

Lunch On Your Own TBA

1:15pm PDT

Enhancing The Performance Of Cross Functional Teams Belltown

2:30pm PDT

The Help Center Of The New American University, It’s IT And Beyond Seattle 1

3:30pm PDT

Networking Break & Exhibitor Hall Seattle Foyer

4:00pm PDT

Organizing IT For Service Delivery Seattle 1

5:00pm PDT

Continuing The Conversation Seattle Foyer

8:00am PDT

Breakfast Emerald 1

9:00am PDT

Expanding Service Management in Higher Ed: Doing It Right Seattle 1

10:00am PDT

Networking Break & Exhibitor Hall Seattle Foyer

10:30am PDT

General Session Seattle Ballrooms

12:00pm PDT

Lunch Provided Emerald 1 & 2

1:15pm PDT

You Know You Want To Read This - Communicating Effectively In Tech Support Seattle 3

2:30pm PDT

Poster Session Emerald 1 & 2

8:00am PDT

Breakfast Emerald 1

9:00am PDT

Increasing Security By Focusing On The End-Points Seattle 1

10:00am PDT

Networking Break & Exhibitor Hall Seattle Foyer

10:30am PDT

Get Started At The Institution – The Collaboration And Technology To Deliver Web Resources To New Employees Seattle 2

11:45am PDT

Lunch On Your Own TBA

1:15pm PDT

Is Imaging Down?: Developing And Supporting A Large Scale Laptop Checkout Program Seattle 1

2:30pm PDT

Building Tomorrow's Workspace - Reimagining Application And Desktop Delivery Strategies Seattle 2

3:30pm PDT

Networking Break & Exhibitor Hall Seattle Foyer

4:00pm PDT

Closing Plenary - 'Because I Said I Would' Seattle Ballrooms

5:15pm PDT

Continuing The Conversation Seattle Foyer