We all talk about IT Governance but what is it and how is effective governance designed?
The value of information technology results in part from effective IT governance – the organization’s allocation of IT decision rights and accountability. As such, IT governance is a set of policies and associated processes that defines WHAT decisions must be made, WHO should make the decisions, and HOW the decisions will be made and monitored. In this workshop, we will discuss how Tulane University’s Technology Services led the effort to define an institutional IT governance policy and build a set of processes that support decision-making from request to budgetary approval.
You will learn how Tulane successfully employed a committee-driven approach to define the principles, policies, and processes for IT governance. Participants will also discover how to improve results by managing request intake and assessment, explore how IT governance helps align resources and business strategy, and see how Tulane developed a tool to facilitate moving requests through the evaluation and approval process as well as to give management insight into the institutional value and risk of requests.
Session participants will be challenged to think about how they might define the principles and policies for their institutions. Attendees will follow the same committee-driven steps used at Tulane. We will use a matrixed approach to identify the best archetype (monarchy, feudal, federal, duopoly, anarchy) to assign decision rights within the five key IT decisions of IT principles, IT architecture, IT infrastructure, business application needs, and IT investment.
Upon completion, participants will be able to: 1. Understand how IT governance helps align resources and business strategy 2. Think about how to define the institutional decision-making process for IT projects 3. Define a tool to facilitate the committee-based decision-making process
This workshop is designed for anyone who wants to learn about IT governance and how it can help the decision-making process at their institutions. This workshop is also designed for anyone who has been thinking about IT governance and wants to get something started! The hardest part of any journey is taking that first step. Let’s get you on your way!
