SIGUCCS 2017 has ended
Wireless access SSID: SIGUCCS, Password: services
Back To Schedule
Sunday, October 1 • 1:00pm - 5:00pm
Be A Leader Who Inspires Others: Transforming Yourself Into The Leader You Are Meant To Be

Sign up or log in to save this to your schedule, view media, leave feedback and see who's attending!

Feedback form is now closed.
Leaders must leverage practices that inspire, engage and empower others. Shifting from high-performing individual contributor to outstanding manager can be challenging. You are no longer only responsible for yourself; you are responsible for a team of individuals. The critical challenge for managers includes:

Learning how to intentionally shift between the different demands of leadership – from visionary, to administrative, to inspiring staff to want to do the work that the organization needs to be done and to carry it out independent of direct management oversight;
Problem solving with your colleagues to enable you to build a sense of community, collegiality and trust; and
Developing effective communication strategies for transparency, inclusivity, and conflict resolution within your department and across the wider organization.
This workshop will introduce you to techniques to successfully navigate this crucial shift. You will come to understand how your current position as manager differs from your position as individual contributor and how this difference requires a revised resilience as you embrace the various roles required of you to lead your department effectively. Understanding these different roles – ranging from the nuts and bolts administration of the department to creating and building buy-in for the vision of the department – will help you prioritize your work and translate immediately and directly into more effectively managing your day-to-day prioritization challenges.

The workshop will be organized into brief content segments followed by an interactive activity and discussion with peers, as well as the larger group. Participants will leave the workshop with a set of tools and assessments to help them become more effective managers and leaders.
Upon completion, participants will:

Better understand the transitions you experience as you shift from individual performer to manager and leader
Learn tools and techniques that will help you inspire, engage, and empower your staff
Gain insights into some of the core competencies, skills, and sensibilities required of you to be an effective leader

avatar for Elizabeth Rugg

Elizabeth Rugg

IT Director, UNC Charlotte
I am the Assistant Vice Chancellor for Client Engagement at the University of North Carolina Charlotte. I have extensive service management experience overseeing service desks, desktop support, labs, instructional support and design, digital media production, technology acquisition... Read More →

Sunday October 1, 2017 1:00pm - 5:00pm PDT
Seattle 3 1415 5th Ave, Seattle WA 98101