SIGUCCS 2017

It seems like not too long ago we were talking about adding cable television in the residence halls of our institutions. Now, so many years later, there has been a fundamental shift in the way that students consume video content, causing us to reevaluate cable tv as a service and as an expense. In this presentation, we will discuss how Tulane University evaluated student sentiment regarding university-provided cable tv service, solicited feedback on their video viewing behavior, and moved forward with the elimination of cable drops in the residence halls. We will discuss the steps that Tulane took to create a survey instrument, conduct focus groups, and distribute the results. And we will discuss how cable tv fees were retained and redirected to the campus network in support of the new paradigm in video consumption behavior. Attendees will be encouraged to discuss the changes that they see in cable tv usage and video consumption at their institutions and share their experiences in moving away from (or pondering the move from) cable tv service.