SIGUCCS 2017

This is the true story, of two teams, picked to launch a new communication & collaboration platform, work together, and have their lives taped (a few select moments, anyway). Find out what happens, when people stop using GroupWise, and start getting G Suite...The Real Google!

While members of the Muhlenberg College Infrastructure & Networking team toiled away migrating GroupWise to Google in mere months, Client Support Services and Instructional Technology & Digital Learning joined forces to educate and support the community during this large scale change.

This presentation walks through the highlights of developing a communication and training plan in record time with good old-fashioned teamwork, dedication, creativity and fun.

Highlights include:

Create a complete training schedule in one hour using 5 brains and whiteboard painted walls.

How to exploit the creativity of select team members (make that one) and BRAND, BRAND, BRAND!

Scripts? Overrated. You want authenticity? Plan, schedule and shoot promos in 30 minutes or less.

How do we get them to listen??? Ways to engage your community. Buttons and badges and prizes, oh my!

Retaining your audience post launch. The support never ends.

We do not recommend trying this at home without a sense of humor and a solid team.