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SIGUCCS 2017
Wireless access SSID: SIGUCCS, Password: services
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Joe Allred
University of Montana
Manager, IT Client Support Services
Missoula, Mt
umt.edu/it
Monday
, October 2
9:00am PDT
Opening Plenary - 'Apocalypse Deferred: Wreaking Order In The Service Environment Through Effective Leadership'
Seattle Ballrooms
10:30am PDT
Networking Break & Exhibitor Hall
Seattle Foyer
11:00am PDT
Building An In-House Leadership And Management Training Program
Emerald 3
12:00pm PDT
Lunch On Your Own
TBA
1:15pm PDT
Don't Go It Alone: Dedicated Communications Expert Is Critical To A Successful IT Shop
Emerald 3
2:30pm PDT
The Help Center Of The New American University, It’s IT And Beyond
Seattle 1
3:30pm PDT
Networking Break & Exhibitor Hall
Seattle Foyer
4:00pm PDT
Organizing IT For Service Delivery
Seattle 1
5:00pm PDT
Continuing The Conversation
Seattle Foyer
Tuesday
, October 3
8:00am PDT
Breakfast
Emerald 1
9:00am PDT
Expanding Service Management in Higher Ed: Doing It Right
Seattle 1
The Student Levels Project
Emerald 3
10:00am PDT
Networking Break & Exhibitor Hall
Seattle Foyer
10:30am PDT
General Session
Seattle Ballrooms
12:00pm PDT
Lunch Provided
Emerald 1 & 2
1:15pm PDT
Intentional Transparency - How To Develop One Service Catalog For All IT Services
Emerald 3
2:30pm PDT
Poster Session
Emerald 1 & 2
4:00pm PDT
Ready, Set, Google!
Seattle 1
5:00pm PDT
Continuing The Conversation
Seattle Foyer
Wednesday
, October 4
8:00am PDT
Breakfast
Emerald 1
9:00am PDT
Increasing Security By Focusing On The End-Points
Seattle 1
10:00am PDT
Networking Break & Exhibitor Hall
Seattle Foyer
10:30am PDT
Fostering Independence: Project Work For Student Techs
Seattle 1
11:45am PDT
Lunch On Your Own
TBA
Timezone
SIGUCCS 2017
America/Los Angeles
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SIGUCCS 2017
Oct 1
-
4, 2017
Sunday
, October 1
Monday
, October 2
Tuesday
, October 3
Wednesday
, October 4
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Motif Hotel in Downtown Seattle, 1415 5th Ave, Seattle WA 98101
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Blue Mouse
Emerald 1
Emerald 1 & 2
Emerald 2
Emerald 3
Motif Hotel Lobby
Pioneer
Seattle 1
Seattle 2
Seattle 3
Seattle Ballrooms
Seattle Foyer
TBA
Yard House
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