Loading…
SIGUCCS 2017 has ended
Wireless access SSID: SIGUCCS, Password: services
avatar for Shannon Pretko

Shannon Pretko

Cedar Crest College
Helpdesk Manager
Allentown, Pennsylvania Area
Websitehelp.cedarcrest.edu
Sunday, October 1
 

6:00pm PDT

Welcome Reception & Coffee Mug Exchange Emerald 1
 
Monday, October 2
 

8:00am PDT

Breakfast Emerald 1

9:00am PDT

Opening Plenary - 'Apocalypse Deferred: Wreaking Order In The Service Environment Through Effective Leadership' Seattle Ballrooms

10:30am PDT

Networking Break & Exhibitor Hall Seattle Foyer

11:00am PDT

Automated Patch Management and Inventory Reporting - PDQ Seattle 1

1:15pm PDT

Enhancing The Performance Of Cross Functional Teams Belltown

2:30pm PDT

The Help Center Of The New American University, It’s IT And Beyond Seattle 1

3:30pm PDT

Networking Break & Exhibitor Hall Seattle Foyer

4:00pm PDT

Organizing IT For Service Delivery Seattle 1

5:00pm PDT

Continuing The Conversation Seattle Foyer
 
Tuesday, October 3
 

8:00am PDT

Breakfast Emerald 1

9:00am PDT

The Student Levels Project Emerald 3

10:00am PDT

Networking Break & Exhibitor Hall Seattle Foyer

1:15pm PDT

You Know You Want To Read This - Communicating Effectively In Tech Support Seattle 3

4:00pm PDT

Making A Help Desk Board Game Seattle 3

5:00pm PDT

Continuing The Conversation Seattle Foyer
 
Wednesday, October 4
 

8:00am PDT

Breakfast Emerald 1

9:00am PDT

Beyond VDI - Implementing Virtual Labs at Muhlenberg College Seattle 3

10:30am PDT

Fostering Independence: Project Work For Student Techs Seattle 1