SIGUCCS 2017 has ended

Create Your Own Event

SIGUCCS 2017

Wireless access SSID: SIGUCCS, Password: services

Stephanie Aubin

Hope College
IT Support Specialist
Holland, MI

I fix computers and do miscellaneous help desk functions. Hope uses Moodle and Google Apps for Education. I also deal with phishing scams and recovering files from bad hard drives.
Outside of work I like paddleboarding and photography.

6:00pm PDT

Welcome Reception & Coffee Mug Exchange Emerald 1

9:00pm PDT

Hospitality Suite Belltown

8:00am PDT

Breakfast Emerald 1

9:00am PDT

Opening Plenary - 'Apocalypse Deferred: Wreaking Order In The Service Environment Through Effective Leadership' Seattle Ballrooms

10:30am PDT

Networking Break & Exhibitor Hall Seattle Foyer

11:00am PDT

Cord-Cutting On Campus: The Demise Of Cable Tv Service In The Residence Halls Belltown Creating, Implementing, And Maintaining Successful Classroom Design Seattle 2

12:00pm PDT

Lunch On Your Own TBA

1:15pm PDT

Don't Go It Alone: Dedicated Communications Expert Is Critical To A Successful IT Shop Emerald 3 Trying It Out With College Library: The Role Of Beta-Testing And The Pilot Process In Establishing Successful Services (Jeremiah Ray And Crague Cook) Seattle 3

2:30pm PDT

The Help Center Of The New American University, It’s IT And Beyond Seattle 1

3:30pm PDT

Networking Break & Exhibitor Hall Seattle Foyer

4:00pm PDT

Organizing IT For Service Delivery Seattle 1

5:00pm PDT

Continuing The Conversation Seattle Foyer

9:00pm PDT

Hospitality Suite Belltown

8:00am PDT

Breakfast Emerald 1

9:00am PDT

Expanding Service Management in Higher Ed: Doing It Right Seattle 1

10:00am PDT

Networking Break & Exhibitor Hall Seattle Foyer

10:30am PDT

General Session Seattle Ballrooms

12:00pm PDT

Lunch Provided Emerald 1 & 2

1:15pm PDT

Leveraging The 24X7 Operations Center To Extend Help Desk Service Hours Seattle 2

2:30pm PDT

Poster Session Emerald 1 & 2

4:00pm PDT

Lightning Talks Emerald 3

5:00pm PDT

Continuing The Conversation Seattle Foyer

8:00am PDT

Breakfast Emerald 1

9:00am PDT

Increasing Security By Focusing On The End-Points Seattle 1

10:00am PDT

Networking Break & Exhibitor Hall Seattle Foyer

10:30am PDT

Get Started At The Institution – The Collaboration And Technology To Deliver Web Resources To New Employees Seattle 2

11:45am PDT

Lunch On Your Own TBA

1:15pm PDT

Is Imaging Down?: Developing And Supporting A Large Scale Laptop Checkout Program Seattle 1

2:30pm PDT

Building Tomorrow's Workspace - Reimagining Application And Desktop Delivery Strategies Seattle 2

3:30pm PDT

Networking Break & Exhibitor Hall Seattle Foyer

4:00pm PDT

Closing Plenary - 'Because I Said I Would' Seattle Ballrooms